Saint Louis, Missouri — The International Association for Business Excellence (IABE) is proud to announce Clarity Closings, the Saint Louis-based resort closing and consulting company, as a recipient of the 2026 IABE City Excellence Award. The recognition honors the company’s outstanding performance across Saint Louis, Missouri, and its work helping timeshare and resort owners pursue a clear, documented path out of their ownership obligations.
Congratulations to Clarity Closings and everyone on its team. The IABE City Excellence Award is not given freely. Every recipient is evaluated against five core IABE Excellence Standards: Digital Presence, Customer Reputation, Operational Standing, Industry Tenure, and Professional Integrity. Only a fraction of the organizations IABE reviews meet them, and Clarity Closings met all five in the 2026 evaluation period. That puts it among the most credible organizations in Saint Louis, confirmed by independent evaluation rather than by the company’s own claims.
Who Is Clarity Closings?
Clarity Closings is the public brand of Clarity Solutions, LLC, a Saint Louis company established in 2022 that provides resort closings, consulting, and related debt services. The company launched under the name Clarity Transfers and rebranded as Clarity Closings in November 2024. The new name reflects its focus on helping owners pursue resort-approved closings of their timeshare ownerships, resort memberships, vacation clubs, and related financial obligations.
The company’s origin story is a familiar one in the best kind of way. Its founders worked in real estate, finance, and travel, and they watched resort owners looking for relief run into the same problems they were trying to escape: large upfront fees, uncertain timelines, little communication, and no assurance of results. According to the company, the founders left their previous careers to build something designed around transparency, accountability, and measurable results. Their tagline says it plainly: Pay Less. Risk Less. Be Timeshare-Less.
Today the company says its closing advisors, booking coordinators, closing team members, customer relations staff, IT team, and leadership bring more than 50 years of combined industry experience. They work from an office at 11229 Concord Village Ave. in Saint Louis.
A Direct Approach to Resort Closing
What sets Clarity Closings apart, by its own description, is that it is “not a traditional timeshare exit company.” The company does not buy, sell, or trade timeshare ownerships. It works through administrative-level contacts at resort developers and management companies to negotiate agreeable closing terms. The goal is a resort-approved closure of the ownership and its related obligations, which may include maintenance fees, HOA dues, special assessments, taxes, and mortgage balances, depending on the resort and the final closing terms.
The company also describes several things it does not do:
- It does not rely on generic cancellation-letter campaigns.
- It does not tell owners to stop paying their resort. It advises owners to stay current until the closing is finalized, and to tell the team if a payment becomes unfeasible so the situation can be documented.
- It only accepts resorts it believes it can close out of the owner’s name.
- It is open about the limits of the service. Eligibility depends on the resort, ownership type, account status, and documents, and situations such as active foreclosure, liens, or legal action may affect it. Clarity Closings is also clear that it is not a law firm and does not provide legal advice.
Owners usually have the same first question: how long will this take? Clarity Closings states that most closings are completed in an average of 3 to 7 months, depending on the resort developer, ownership type, account history, documentation, and responsiveness from all required parties.
Flexible Payment Options That Put the Owner First
Clarity Closings structures its payment options around reducing risk for the owner:
- Escrow (pay after): Funds are held by an independent escrow company and released only after the required completion and verification steps are satisfied under the escrow agreement. The company states that it is not paid until the owner has confirmed the resort-related obligations are terminated or no longer valid.
- Deposit: In-house 0% APR financing.
- Monthly: Zero down, with plans starting at $99 per month.
The company uses flat-rate service pricing and says it does not add surprise service fees later. If a resort requests its own closing, administrative, transfer, or recording cost, that cost is separate from Clarity’s fee and is presented for the owner’s review before moving forward. Payments are processed through established providers, and the company’s partners include Escrow.com, DocuSign, Stripe, and Square.
Complete Resort Closing Services
The core of the business is its two resort closing programs, described on the Clarity Closings services page:
Resort Closing Services I (Paid-Off Contract/Deed). For owners with no active loan through the resort who only carry recurring maintenance fees. The service pursues closing of the ownership with the resort developer and termination of HOA dues, maintenance fees, and special assessments.
Resort Closing Services II (Mortgaged Contract/Deed). For owners with an active resort loan on top of recurring fees. The service pursues closing of the ownership along with termination of the mortgage balance, HOA dues, maintenance fees, and special assessments.
Clarity Closings can often review paid-off, mortgaged, current, and past-due ownerships. In some cases it can also review non-U.S. resorts, since eligibility varies by resort.
Supporting Services for Owners
Beyond resort closings, the company offers a set of related professional services for owners:
- Title, Deed, and Transfers: Creating a new deed for a private third party or a new buyer, recovering or replacing a lost or damaged ownership deed, and preparing the documents needed for a transfer.
- Notary Public Service: Electronic notarization of deeds, affidavits, powers of attorney, and similar documents, completed online by a fully insured notary public and valid in all 50 states.
- Resort Listings Resale: A single low fee to have a timeshare listed on five popular resale sites, with unlimited renewals and a professionally written listing.
- Credit Restoration: Credit repair through a partnered specialist who disputes resort-related reports with all three credit bureaus and sends any required letters.
Client Protections and Communication
Owners considering any exit service want to know what happens if something goes wrong. Clarity Closings says eligible agreements may include a Money-Back Guarantee, a Best Price Guarantee, and a Lifetime Service Guarantee. These are governed by the terms of the signed service agreement, which the company publishes in its Guarantees Terms & Conditions document.
Communication is built into the process. The company reports that clients receive client portal updates every 30 days and verified documentation as their closing progresses. Its leadership describes the approach as one where clients are never left wondering what comes next or who is responsible for moving their case forward.
Leadership
Clarity Closings is led by a team that works directly with clients:
- David Madlinger, President & Owner, who says the company was started to help people in a way nobody else was willing to, including removing risk by letting clients pay after the work is done through escrow.
- Thomas Hambrough, Executive Director & Co-Founder, who says the company was founded because resort owners deserve more than empty promises and high-pressure sales tactics, and that its approach is built on honest guidance even when the best solution doesn’t involve hiring Clarity.
- Matthew Madlinger, Head of Finance & Office Manager, who credits the company’s foundation for its steady commitment to its principles, goals, and mission.
The team organizes its work around four stated core values: integrity, transparency, accountability, and communication. These are the same qualities IABE measures in its Operational Standing and Professional Integrity standards.
What Clients Are Saying
The company’s website carries an average owner rating of 4.95 stars, and client feedback is consistent. One reviewer admitted starting out highly skeptical and worried the process might be a scam. They said the team’s patience, professionalism, and willingness to answer every question changed their mind completely. Fred G. wrote that the team walked him through the whole process, explained the different options and the cost of each, and gave him no runaround. Marlise F. said Clarity was the one company she spoke with that promised to complete the exit before she had to pay, and that it followed through. Brendan R., a former Wyndham owner, described relief at finally being out of a timeshare he didn’t know how to leave. Clients frequently single out team members Tommy and Matt by name for their responsiveness and care.
The company’s site also lists media features including USA Today, CBS, FOX, NBC, and MarketWatch, and its Google profile carries verified reviews.
Why This Recognition Matters
The timeshare exit industry has a reputation problem, and owners looking for help have good reason to be careful. In that environment, the IABE City Excellence Award is a meaningful third-party signal. IABE evaluates an organization’s digital presence, customer reputation, operational standing, industry tenure, and professional integrity, with a focus on legitimate, active operations and a clean public record. A company that clears all five has earned its place among the most credible organizations in its city.
For Clarity Closings, the award recognizes what its clients keep describing: a team that explains every option clearly, offers a payment structure that shifts risk away from the owner, and stays in communication from the first review through the final closing steps. It also recognizes a company that is willing to be candid about what it can and cannot do.
Contact Clarity Closings
Resort owners who want to find out whether their ownership may qualify can book a free, 15-minute Info/Only Call. There is no obligation, and the call ends with a quote. Visit the Clarity Closings homepage, read more about the company, review its services, or use the contact page to schedule a call.
You can also reach the team directly:
- Office: (314) 860-7903
- Email: support@clarityclosings.com
- Address: 11229 Concord Village Ave., Saint Louis, MO 63123
- Hours: Monday–Friday 9am–7pm CDT, Saturday 11am–7pm CDT, Sunday closed
Learn More
Read the full recipient profile for Clarity Closings on the IABE website, or visit the IABE homepage to learn more about the International Association for Business Excellence and its award programs. Is your organization operating at this standard? The IABE Excellence Award is open for application at no cost, and you can apply for consideration here.
Congratulations again to Clarity Closings on a well-earned 2026 IABE City Excellence Award.
