OREM, UTAH — September 17, 2026 — Cove, the Utah-based home security company, has been named a 2026 IABE Regional Excellence Award Winner by the International Association for Business Excellence, recognizing the company for its performance in the home security industry across Utah.
The recognition was issued at the Regional Excellence level and follows evaluation against the International Association for Business Excellence’s five core Excellence Standards: Digital Presence, Customer Reputation, Operational Standing, Industry Tenure, and Professional Integrity.
According to Cove’s official IABE recipient record, the company met all five standards during the 2026 evaluation period.
View Cove’s official IABE Regional Excellence Award
Cove Recognized for Excellence Across Utah
The 2026 IABE Regional Excellence Award recognizes Cove at a level covering the state of Utah.
The award identifies:
Organization: Cove
Recognition Level: Regional Excellence
Industry: Home Security
Location: Orem, Utah, United States
Award Year: 2026
Issued By: International Association for Business Excellence
The IABE Excellence Award evaluates organizations across five areas designed to examine different dimensions of professional business performance.
For Cove, that evaluation includes its digital presence, customer reputation, operational standing, industry tenure, and professional integrity.
A Home Security Company Built Around Accessibility
Cove’s business model centers on making professionally monitored home security accessible through systems that customers can install themselves, with professional installation also available.
The company’s current website states that Cove has served more than 375,000 customers and offers 24/7 professional monitoring alongside its security equipment and connected-home technology.
Cove’s current system lineup includes an alarm hub and panel, door and window sensors, motion detectors, glass-break sensors, cameras, smoke detectors, carbon-monoxide detectors, water-leak detectors, panic buttons, key fobs, and other security equipment.
The company also offers the Cove Connect mobile app, allowing customers to manage their security systems and receive alerts remotely.
A Complete Home Security System
Cove’s product ecosystem is designed to address multiple aspects of home protection rather than relying on a single security device.
Its product lineup includes:
- Alarm panel and hub
- Indoor cameras
- Outdoor cameras
- Doorbell cameras
- Motion sensors
- Door sensors
- Window sensors
- Glass-break sensors
- Smoke detectors
- Carbon-monoxide detectors
- Water-leak detectors
- Panic buttons
- Key fobs
- Secondary sirens
- Mobile-app connectivity
Explore Cove’s home security products
The company’s current system also uses cellular and battery backup capabilities to maintain connectivity when certain household connections are unavailable.
Designed for DIY Installation
One of Cove’s defining characteristics is its emphasis on customer-directed installation.
Cove says its systems are designed to be set up without drilling or requiring a technician in the home, with most systems taking less than 30 minutes to install. Professional installation is also available.
The approach gives customers control over where sensors and other equipment are positioned while pairing the equipment with 24/7 professional monitoring.
Cove’s current monitoring options include Basic, Plus, and Premium plans. Its website states that the plans are contract-free, with customers able to cancel at any time.
Customer Reputation and Independent Reviews
Customer reputation is one of the five standards considered in the IABE evaluation, making customer feedback an important part of understanding Cove’s public-facing business profile.
Cove’s website currently displays ratings and review counts from several platforms, including 4.7/5 from more than 5,300 Google reviews, 4.6/5 from more than 7,900 Trustpilot reviews, and 4.6/5 from more than 300 BestCompany reviews. These figures are presented by Cove on its website and can change over time.
Cove also publishes customer comments on its website.
One customer, identified as Rafael T., described the equipment as a “top notch product” and specifically praised its quality, value, and ease of installation. Another customer, Thomas C., highlighted the combination of product quality and price/value. A third customer, Phillip B., said he would recommend Cove and compared the system favorably with a more expensive alarm system he had previously used.
These testimonials represent individual customer experiences published by Cove and should be understood as customer feedback rather than independent performance testing.
Technology Extends Beyond Intrusion Protection
Cove’s system extends beyond traditional burglary and intrusion detection.
Its product lineup includes environmental sensors designed to detect hazards such as smoke, carbon monoxide, and water leaks.
The company also offers cameras with features including high-resolution video, night vision, motion detection, notifications, and two-way communication depending on the device.
That broader approach allows a home security system to incorporate multiple categories of household monitoring within one connected platform.
The Cove Connect App
The Cove Connect app provides customers with remote access to their security systems.
Cove says customers can use the app to arm and disarm their systems, receive alerts, and view live or recorded camera video where supported by their plan and equipment.
Cove’s support documentation also describes an alarm-verification process through which customers can respond to an alarm notification from the app or by text message. If an alarm is confirmed, the monitoring team can dispatch the appropriate emergency response.
The integration of security equipment, monitoring, and mobile controls is a central part of Cove’s current product experience.
24/7 Professional Monitoring
Professional monitoring is another core component of the Cove system.
Cove currently states that all of its monitoring plans include 24/7 professional monitoring, with its current plans ranging from Basic to Premium. The company also states that its monitoring plans are contract-free.
The combination of customer-installed equipment and professional monitoring creates a model that sits between traditional professionally installed security systems and purely self-monitored smart-home devices.
Cove’s Utah Roots
Cove is headquartered in Orem, Utah, and its support materials identify the company as Cove Smart, LLC. Its official support site lists a corporate address at 450 N 1500 W, Orem, UT 84057.
The company’s Utah presence provides the geographic connection for its 2026 IABE Regional Excellence recognition.
Rather than being limited to a single city designation, the award recognizes Cove at the regional level across the state of Utah.
Evaluated Across Five IABE Standards
Cove’s 2026 recognition follows evaluation against five IABE Excellence Standards.
Digital Presence
Digital Presence considers an organization’s professional online presence and visibility.
Cove maintains a substantial digital ecosystem that includes its primary website, product pages, customer-review resources, support documentation, and mobile-connected security platform.
Customer Reputation
Customer Reputation considers evidence of consistent service standards and customer experience.
Cove’s public website displays customer ratings and testimonials across multiple review platforms, providing publicly visible feedback about the company’s products and customer experience.
Operational Standing
Operational Standing considers whether an organization maintains legitimate, active operations and an acceptable public record.
Cove maintains active product, monitoring, support, and customer-service operations, with current support documentation and product information available through its official channels.
Industry Tenure
Industry Tenure considers demonstrated stability and continued commitment to an organization’s field.
Cove’s continuing development of home-security equipment, monitoring services, connected-home technology, and customer support reflects its ongoing participation in the home security industry.
Professional Integrity
Professional Integrity considers ethical conduct across an organization’s public record and professional relationships.
Cove met the applicable IABE standard for Professional Integrity during the 2026 evaluation period.
Together, the five standards form the framework through which Cove received its 2026 Regional Excellence recognition.
Regional Excellence in a Growing Home Security Market
Home security has increasingly incorporated connected devices, mobile applications, cameras, environmental sensors, and professional monitoring into a single customer experience.
Cove’s product ecosystem reflects that evolution.
Rather than limiting its offering to an alarm panel and basic intrusion sensors, the company now offers a broader collection of security and environmental devices designed to operate as part of a connected system.
That includes cameras, entry sensors, motion detection, environmental monitoring, mobile controls, and professional monitoring.
Recognition That Becomes Part of the Company’s Business Record
The 2026 IABE Regional Excellence Award creates a permanent public recognition record for Cove.
The official recipient page identifies the company, its industry, its Utah location, its recognition level, and its award year while documenting the five standards used in the evaluation.
For Cove, the award provides a formal third-party recognition that can be referenced alongside its existing customer reviews, product ecosystem, and business history.
About Cove
Cove is a Utah-based home security company offering DIY and professional installation options, security equipment, mobile controls, and 24/7 professional monitoring.
Its product portfolio includes alarm systems, cameras, entry sensors, motion detectors, environmental detectors, panic buttons, and other connected security equipment.
Cove states that it has served more than 375,000 customers and maintains 24/7 customer support.
About the International Association for Business Excellence
The International Association for Business Excellence evaluates and recognizes businesses, nonprofits, and organizations across industries and geographic markets.
Its Excellence Award framework evaluates organizations against five core standards: Digital Presence, Customer Reputation, Operational Standing, Industry Tenure, and Professional Integrity.
Recognition is offered at City, Regional, National, and International levels.
Congratulations to Cove
The International Association for Business Excellence congratulates Cove on being named a 2026 IABE Regional Excellence Award Winner for Utah.
The recognition follows evaluation against all five IABE Excellence Standards and formally records Cove’s achievement at the Regional Excellence level.
With its Utah roots, expanding home-security product ecosystem, DIY installation model, professional monitoring, connected technology, and substantial customer-review presence, Cove enters the 2026 IABE recognition record as a Regional Excellence Award Winner in the home security industry.
Cove
2026 IABE Regional Excellence Award Winner
Orem, Utah
Industry: Home Security
View Cove’s official 2026 IABE recognition
Media Contact
International Association for Business Excellence
Email: support@internationalbusinessexcellence.com
Website: internationalbusinessexcellence.com
